Customer Testimonials
Fast, thorough and explaining everything that's going on with my vehicle and answered all my questions with understanding!
These guys were super helpful for me and my husband. Stefan really went the extra mile to make sure we were happy. We couldn’t have had a better experience buying our first car and I want to thank you so much Stefan! If you’re looking for a car, seriously go see him!
Recently my brand new Altima was misfiring in the engine. A rodent had chewed three several wires. I pulled in the service bay a few minutes after 8am and within 45 minutes they told me what was wrong with my car and the cost to fix it and had it fixed 2 hours later. Everyone was so nice and pleasant. They helped make my horrible day a little less stressful! Thank you Victory Nissan Team!
Stefan was amazing, he went above and beyond to make sure that I was satisfied and happy with my purchase and my overall experience.
We were treated exceptionally well
it was great
We went in just to look at our options. We have very little credit which was a huge concern for us! Justin Binkley made sure he did all he could to get us in a fitting vehicle for our family!! We absolutely love how amazing he was with us!! Thank you Justin for helping us find our Sante Fe! 10/10 recommend Victory Nissan West!!! Ask for Justin!!
So I recently purchased my beautiful 2014 Nissan Murano from Victory Nissan of Dickson!! I was referred by a few different friends of mine to call Chad Cothron. Well I did and it was the best thing I could have done! He helped me when I had been denied by two other dealers, he really took the time to make sure everything was so. He was such a pleasure to work with and would absolutely refer any of my friends and family to him. I'm extremely happy I made the decision to work with him. He definitely went above and ...
Great service. Always there to help us
My salesman Jeff Jones was a great person
was great all friendly and helpful
Went to look for a used truck. Worked with me to get the payment I wanted, for new truck. Great dealership.
Great team of people! Kind, courteous and helpful!
Awesome experience, Dalton Roper was the salesman to work with he was extremely kind and professional. I would recommend them and him as a salesmen to anyone
We had a great experience here. Our salesman, Dalton Roper was awesome. We drove over 3 hours to look at the vehicle we were interested in. He listened to what we wanted and he and the dealership were able to make that happen. Highly recommend. Thank you!!
The two salesmen who helped me with the purchase of my car, Justin Binkley and Dalton Roper went above and beyond to help me with my car buying experience. They were professional, courteous, respectful and a little fun! They represented Victory Nissan well and I appreciate all they did for me. I’m a happy new car owner.
Great Dealership! Had a Great Experience
Bought my 2019 Versa in Dec. 2020 and had the best experience I've ever had. Service department is amazing as well. Thank you guys.
I recently had my car in for the routine oil change, tire rotation, general mileage service check. They did such a great job! Very prompt, asked me if they could do the in cabin filter change and other things that I would need to get done on my next visit. I really appreciated that as I drive two hours to Dickson Nissan to get service and maintenance done. I love seeing the familiar faces..I hope they always stay helpful and friendly and like everywhere else, it's not easy during this pandemic as it's stressful for everyone. . Thank ...
This is my 3rd vehicle buying from them and I am always super pleased. Top notch service. Thank you Jeff Jones and Mike York in sales for all your help and Michael Ladd in finance. Great team.
Jeff Jones was great! Super friendly, honest! Totally reccommend Victory Nissan! We will do business with them in the future! Michael Ladd was fantastic as well!!!
Bought a 2011 Altima for my daughter before she headed to college in 2017. Had such a good experience the first time we returned and bought ourselves a 2018 Altima the next year. Jeff Jones is great to work with. Michael Ladd makes the pain of the finance office bearable and is a great guy.
Matthew Cartwright and Red were really great help and were friendly. Came in to get my oil change and 10,000 mile work up was helped in no time.
Large selections of vehicles. Sales people very helpful and knowledgeable. Good experience. Maintenance is also very good. No problem with getting in without an appointment. Waiting area comfortable.
I Worked with Austin and he was great. He went above and beyond what was expected. He took his time and didn’t rush or pressure me in anyway. The fact is my son bought a car on the same day. This is the second time I have bought a car from them. I would buy from Austin again. I’m 66 years young and I have bought a lot of cars and I can say he’s the best salesman I have ever bought from. If you don’t want to be pushed or feel like you have to hurry ...
Great service ! Same day appointment for a last minute procrastinater .. Victory changed my oil, rotated tires , checks brakes and even performed a recall issue all within a couple hours last minute for me .. Manager Kayla Heggie even got me a loaner car to run errands while i waited ! Highly recommend and the customer appreciation dinners are the bomb !!
Hands down the best dealership in Dickson. Today was my third purchase from them. I couldn't ask for a better experience. They have the best customer service of any dealership I have ever been to. Chyenne worked with me all week finding the perfect car for me and my family. And then Micheal worked to get me the best deal in the end for exactly what I wanted. They exceeded my expectations!
They are always so nice, and get me in and out in a timely matter. They also offer shuttle services in case of long wait times (which is rare). They are super helpful, and they all have the best customer service skills. 5 stars from me! Hit my girl Chelsea Lawrence up if you need anything! She is great!
Victory has a great service department. I was in and out within 30 minutes for an oil change and tire rotation. The service prices are reasonable and you can get reward points that add up quick. Thanks to Brandon Daugherty in the service department in making my last visit a success.
Will be going back to buy another car at Victory Nissan great people and good service. Would send people to them. They are a great place to work with
We are always amazed and the professionalism and quality of service we receive for our 2016 Nissan Altima. Service always begins on time or earlier and we enjoy waiting in the comfortable waiting area, while eating the free popcorn. Staff are always so friendly and helpful, making sure we have everything we need to be comfortable during our wait. Appointments are always scheduled to meet our available times. Chelsea is always pleasant and helpful when checking in at the service department. Norb always makes us feel like royalty, collecting us form the waiting area and escorting us to our newly washed ...
Jeff Peck is the best sales person at Victory Nissan west. Very polite and friendly, He made sure I got the car I wanted no matter what the price. If I ever get another car Jeff will be who I buy it from.
Chelsea was as nice and commending as she could be a great asset to your business!!! I would definitely recommend anyone to come to Victory and do business with Chelsea great visit!!!
Victory Nissan West went above and beyond to put us in the vehicle I found online. Sales staff is amazing. I couldn't ask for a better dealership to work with!
We had a great experience with Victory Nissan. Very friendly group of people, very helpful. This was the quickest I've ever purchased a new car. We were in and out in just about 2 hrs. Would highly recommend this dealership.
Overall the best car buying experience ever! My salesman went above and beyond to get us out of the horrible situation we were in. I can't wait to purchase my next vehicle from Victory Nissan!
Great experience! Jeremy and Jeff worked with me to get me the car I wanted for the price I wanted. Traded in and definitely traded up.
My family and I stopped to shop for a used car and were very happy with the service and price. We were able to find the perfect car for our needs.
Victory Nissan in Dickson, TN is excellent at customer service and are very professional. My wife and I will visit this dealership when we are ready for another vehicle.
Great experience at the Nissan dealer /service center in Dickson TN. Staff is always friendly and courteous. I appreciated their understanding on my last maintenance trip in, I called as I was a few minutes late, with road construction and they were very kind and assured me they would take care of my car servicing. No problem. Great attitudes there! Very happy I purchased my car at Victory Nissan, Dickson TN.
